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Terms & Conditions

Service Contract Agreement

The terms of Your service contract, as set forth in this Agreement, shall begin thirty (30) days following American General Warranty’s receipt of all outstanding payments and premiums due to American General Warranty are received. In the event American General Warranty does not receive all outstanding payments and/or premiums outstanding for any reason, Your service contract term will not begin. Your service contract will begin on the Effective Date and remain in effect for one (1) calendar year following the Billing Date. Coverage waiting period may be expedited with proof of prior coverage’s expiration date provided there was no lapse in coverage.

In consideration for your payment to American General Warranty, and subject to all of the terms of this Agreement, American General Warranty will arrange for a qualified service contractor and/or technician (“Independent Service Technician”) to repair the systems and appliances covered under this Agreement, when they become inoperable due to normal wear and tear.
Independent Service Technicians. American General Warranty has the exclusive right to select a service technician to perform the necessary repair and/or services. American General Warranty will not reimburse You in the event a service technician performs, or attempts to perform, any repair and/or services without first being authorized by American General Warranty. If You experience any difficulties or have any disputes with an Independent Service Technician, You must contact American General Warranty immediately.

 

American General Warranty’s Option. American General Warranty shall have the sole and exclusive option to:
(i) To perform repair and/or services;
(ii) In the event a covered system or appliance is deemed irreparable or it is not cost effective to repair, American General Warranty may replace the system or appliance with a system or appliance of like capacity.
(iii) In lieu of replacing a system or appliance that is deemed irreparable or it is not cost effective to repair, said determination being made by American General Warranty, American General Warranty may choose to pay a cash settlement for the irreparable component of the system or appliance. American General Warranty is not responsible for installation.

(iv) Choose the make and model of any replacement parts used in the repair of the defective system or appliance; and
(v) Obtain a second opinion with regard to the cost of replacement without any additional cost to You.

 

This Agreement only covers systems and appliances in single-family dwelling, individual condominium units, town houses and modular homes, multi family homes’ prices vary. Only those systems and appliances properly and permanently installed and located within the living area of the home will be covered. This Agreement will not cover systems or appliances within (i) commercial properties; (ii) residential properties used for business purposes, including, but not limited to, dwellings used for rest homes, day care centers, schools and/or professional offices; and (iii) common areas of condominiums, multi-family houses and/or cooperatives(iv)foreclosed/short sale. This Agreement will not cover any system or appliance designated by the manufacturer as being used for commercial use.

Claims Procedure.

  1. Prior to making a claim you should: (i) Immediately contact the proper authority in the event the malfunctioning appliance or system has the potential to cause injury to You or anyone else present in or near your home;

(ii) Shut down the malfunctioning appliance or system to prevent further damage; and
(iii) Determine if the malfunctioning appliance or system is covered under this Agreement.

  1. If this Agreement covers the malfunctioning appliance or system, you MUST contact American General Warranty PRIOR to obtaining service on the malfunctioning appliance or system. Your failure to contact American General Warranty prior to obtaining service may render your claim invalid. American General Warranty will not reimburse You if You use your own service technician without first obtaining American General Warranty’s prior authorization.

American General Warranty Service Call Fee/Deductible. Each time an independent service technician is scheduled and dispatched to Your home, You will be required to pay the American General Warranty Service Call Fee in the amount chosen by YOU upon enrolment. You will be required to pay the American General Warranty Service Call Fee regardless of whether all or part of the claim is granted, excluded, limited or denied by American General Warranty. You will be required to pay the American General Warranty Service Call Fee once the Independent Service Technician begins working in your home. A separate service call fee will be charged for each issue, regardless of whether you are able to provide access to your home for the Independent Service Technician or if you cancel the appointment while the Independent Service Technician is travelling to your home. Additional charges may apply to the American General Warranty Service Call Fee. The American General Warranty Service Call Fee, which must be paid at the time and place of appointment, shall be paid by You to the Independent Service Technician or directly to American General Warranty, at American General Warranty’s option. If the the same issue persist on a claim or repair, You do not have to pay another service fee if it is within 90 days of the original repair.  In the event You fail to pay the American General Warranty Service Call Fee, you will not be able to schedule any additional service calls and your home service contract will be suspended until all outstanding fees are paid in full. Suspension of your home service contract will not alter or extend the Termination Date of your home service contract.
Contact Information. A American General Warranty representative can be reached by telephone at 877-225-1326 or by email at info@americangeneralwarranty.com

 

American General Warranty may cancel this Agreement, therefore voiding this Agreement if it is deemed that You have either: (i) Fraudulent conduct by You; (ii) Misrepresentations by You; (iii) Failed to make the required payments to American General Warranty upon mutual agreement between You and American General Warranty. In the event American General Warranty agrees to allow You to cancel after the thirtieth day, You shall be entitled to a pro rata refund of payments made regarding Your home service contract for the remaining term, less an administrative fee and any service costs incurred by American General Warranty.

 

You may cancel this Agreement within thirty (30) days from the Order Date of this Agreement, as set forth on the schedule page accompanying this Agreement. In the event you cancel within the thirty (30) day period, You shall be entitled to a full refund if and only if, no service has been provided under the contract. After the thirtieth day, you may receive a refund pro-rated at the non-discounted annual plan cost. A $75 cancellation fee will be charged and any service costs incurred by American General Warranty.

 

Reimbursements.  In the event You use a Service Technician not in American General Warranty’s network and proper authorizations are obtained as set forth in this Agreement, reimbursements may be had.  You are required to show proof of payment (e.g. receipts, paid invoices/purchase orders) for reimbursements to be processed.  All invoices MUST be sent to billing@americangeneralwarranty.com. Reimbursements will take up to 60 days upon receipt of proper documentation by American General Warranty.  American General Warranty reserves the right to verify such documents through the correct channels.

Covered Systems and Appliances

Appliances

Refrigerator. This Agreement covers one (1) refrigerator located within the kitchen of the covered home. This Agreement covers all modules, components and parts of the refrigerator necessary to the functionality of the refrigerator.

This Agreement does NOT cover the following list of modules, components and parts relating to the refrigerator: (i) ice makers; (ii) ice crushers; (iii) beverage dispensers; (iv)freezer parts and components which are not essential to the refrigerator unit as a whole (v)Freon (vi)freon leaks (viii)damage caused by freon leak (ix)leaks (x)sealed system.

Oven/Range/Stove Top. This Agreement covers all modules, components and parts of the gas or electric oven, range and stove top necessary to the functionality of the oven, range and/or stove top.

This Agreement does NOT cover the following list of modules, components and parts relating to the oven, range or stove top: (i)hoods (ii)burner bowls and covers (iii)cosmetic issues or abnormalities (iv)griddles (v)knobs and dials

Built-In Microwave. This Agreement covers all modules, components and parts of the built-in microwave necessary to the functionality of the built-in microwave oven.

This Agreement does NOT cover portable, combo or counter top microwave. This Agreement does NOT cover the following list of modules, components and part relating to the built-in microwave oven: (i) cosmetic issues or abnormalities; and (ii) components relating to installation/mounting.
American General Warranty will pay up to $500 per built-in microwave oven diagnosis and repair or replacement. Customer is responsible for payment of any costs in excess of $500.

Dishwasher. This Agreement covers all modules, components and parts of the dishwasher necessary to the functionality of the dishwasher.

This Agreement does NOT cover the following list of modules, components and parts relating to the dishwasher: (1) rinse aids; (ii) clogged drains; (iii) clogged lines (iv) latches (v) soap dispensers

Garbage Disposal. This Agreement covers all modules, components and parts of the garbage disposal necessary to the functionality of the garbage disposal.

This Agreement does NOT cover normal and ordinary garbage disposal failures such as jamming and resetting. This Agreement does NOT cover the following list of modules, components and parts relating to the garbage disposal: (i) flanges; (ii) rings (iv) components relating to installation/mounting (v) trash compactor;

Clothes Washer/Clothes Dryer. This Agreement covers all modules, components and parts of the clothes washer and clothes dryer necessary to the functionality of the clothes washer and clothes dryer.

This Agreement does NOT cover any damages made to clothing as a result of being washed and/or dried by the covered clothes washer and/or clothes dryer. This Agreement does NOT cover the following list of modules, components and parts relating to the clothes washer and clothes dryer: (i) dispensers; (ii) clogged drains; (iii) clogged lines; (iv) clogged ducts and/or clogged venting; (v) rinse aids (v1) knobs, dials and latches.

Water Heater. This Agreement covers all modules, components and parts of the water heater necessary to the functionality of the water heater.

This Agreement does NOT cover solar water heating systems or the components thereof. This Agreement does NOT cover the following list of modules, components and parts relating to the water heating system:(i) flues; (ii) drain piping; (iii) pressure reducing valve; (iv) leaks (v)pumps. Units 10 years or older will not be covered for any replacements.

Systems Covered:

Plumbing System. This Agreement covers the following plumbing system components: (i) line leaks in water, drain, waste or vent lines not caused by damage resulting from freezing or from roots; (ii) line breaks in water, drain, waste or vent lines not caused by damage resulting from freezing or from roots; (iii) toilet bowls; (iv) toilet tanks; (v) toilet flushing mechanisms; (vi) angle stops; (vii) risers;

This Agreement does NOT cover the following list of modules, components and parts relating to the plumbing system: (i) tub and shower base pans; (ii) line leaks/breaks/stoppages caused by freezing, root damage or foreign objects; (iii) line leaks/breaks/stoppages caused by collapsed, damaged or broken drain, vent or sewer lines outside the main foundation of the covered home; (iv) access to drain or sewer lines from the vent or removal of the water closet; (v), water softeners; (vi) inadequate or excessive water pressure (vii) plumbing components relating to hose bibs (viii) lead drain lines/pipes; (ix)slab leaks (x) tub and shower valves (xi)cartridge (xii)pumps (xiii)jetting (xiv)fixtures (xv) polybutylene lines or pipes.
American General Warranty will pay up to $500 per contract term for access, diagnosis, repair, or replacement of such plumbing, including returning access openings to a rough finish. Customer is responsible for payment of any costs in excess of $500

Plumbing Stoppages. This Agreement covers stoppages in drain, vent and sewer lines up to 100 feet from access point, except if caused by roots. Mainline stoppages are only cleared when there is an accessible ground level clean out.

This Agreement does NOT cover Stoppages caused by collapsed, damaged or broken drain, vent or sewer lines outside the confines of the main foundation if the home. Stoppages due to roots or foreign objects. If the lines are broken or infiltrated by roots or are otherwise stopped by roots, even if the break, infiltration or stoppage is within 100 feet from the access point, it is not covered. Access to drain or sewer lines from the vent or the removal of the water closet. Costs to locate, access or install a ground level clean out. Septic tanks.

Heating System. This Agreement covers all module, components and parts of the heating system necessary to the functionality of the heating system. This Agreement covers the primary heating system of the covered home only, provided that the heating system does not exceed a five (5) ton capacity.

This Agreement does NOT cover solar heating systems or the components thereof. This Agreement does NOT cover any portable heating units or zone systems or components thereof. This Agreement does NOT cover fireplaces or heat lamps or the components thereof. This Agreement does NOT cover radiant heating systems built into walls, ceilings or floors. This Agreement does NOT cover the following list of modules, components and parts relating to the heating system: (i) air cleaners; (ii) humidifiers; ; (iii) clocks and timers; (iv) flues; (v) flue baffles; (vi) damper motors; (vii) wiring; (viii) fire box; (ix) coils; ; (x) heat exchanger; (xi) piping; (xii) geothermal heating/cooling units; (xiii) water piping; (xiv) valves; and (xv) clogged lines.

Electrical. This Agreement covers the following electrical system components: (i) wiring; (ii) service panels; (iii) sub-panels (iv) switches; (iv) breakers; (v) outlets; (vi) junction boxes; (vii) ground fault interrupters;

This Agreement does NOT cover damage to the electrical system caused by flood, fire, water, rust, corrosion and lightning. This Agreement does NOT cover the following list of modules, components and parts relating to the electrical system: (i) fixtures; (ii) alarm equipment; (iii) doorbells; (iv) intercom equipment; (v) inadequate wiring capacity; (vi) damage caused by double or triple tapping; (vii) inadequate wiring capacity; (viii) attic fans; (ix) damage caused by a power surge; (x) damage caused by a power failure(xi)wire tracing;
American General Warranty will pay up to $500 per diagnosis and repair or replacement. Customer is responsible for payment of any costs in excess of $500.

Ducts. This Agreement covers all ducts from heating and/or cooling unit to the point of attachment at registers or grills.

This Agreement does NOT cover the following list of modules, components and parts relating to the duct system: (i) grills; (ii) registers; (iii) flue ducts; (iv) dampers; (v) diffusers; (vi) regulators; (vii) boxes; (viii) panels; (ix) insulation; (x) ductwork insulated by asbestos; (xi) collapsed ductwork; (xii) crushed ductwork; and (xiii) improperly sized ductwork/duct system.

Air Conditioning (Central). This Agreement covers up to two (2) air conditioning unit of the covered home only, provided that the air conditioning unit does not exceed a five (5) ton capacity. This Agreement covers the following air conditioning components: (i) motors; (ii) compressors; (iii) condensers; and (iv) thermostats.

This Agreement does NOT cover window, wall or zone systems or portable air conditioning units. This Agreement does NOT cover (i) air filters; (ii) gas or propane air condition systems; (iii) air filtration systems; (iv) humidifiers; (v) registers; (vi) grills; (vii) stands; (viii) jacks; (ix) condenser casings; (x) pads; (xi) vents; (xii) flues; (xiii) clogged lines; (xiv) condensation leaks; (xv) mismatched systems; (xvi) damaged ducts; (xvii) improper wiring; and (xviii) improper piping;(xix) water leaks;(xx)damage caused by freon leak.
American General Warranty will pay up to $10 per pound per occurrence for refrigerant. YOU are responsible for any cost in excess of $10 per pound.

Garage Door Opener. This Agreement covers the following garage door opener components: (i) control board; (ii) motors; (iii) chains; (iv) belts; (v) gears; (vi) pulley; (vii) sheave fork; (viii) axle bolts; and (ix) switches.

This Agreement does NOT cover the following list of modules, components and parts relating to the garage door opener system: (i) garage doors; (ii) locks; (iii) springs; (iv) adjustments; (v) brackets; (vi) rollers; (vii) hinges; (viii) glass paneling; (ix) knobs; (x) buttons; (xi) wall switches; (xii) lock cable; (xiii) tracks; (xiv) rails; (xv) drums; (xvi) light bulbs; (xvii) light coverings; (xviii) mounting equipment and components; and (xix) alarm system components.

Ceiling Fan. This Agreement covers all modules, components and parts of ceiling fan affixed in the covered home necessary to its functionality.
This Agreement does NOT cover (i)lights.

Additional Coverage Options. The following is a list of covered systems and appliances which You have the option to purchase from American General Warranty. The following components will only be covered if You advise American General Warranty that you wish to add the additional home service contract and American General Warranty is in receipt of the additional payment for said coverage. You may purchase the additional for up to thirty (30) days following the Purchase Date of the home service contract but coverage for the additional coverage option will not take effect until payment is received by American General Warranty for the additional coverage and the addition coverage will terminate on the Termination Date. Any other additional coverage options not stated may be requested and subject for approval by American General Warranty.

Plumbing and Lighting Fixtures. Faucets, filter, shower head, shower arm, electrical switches, smoke detector, florescent fixtures, outlets, dials, knobs
American General Warranty will pay up to $500 per diagnosis and repair or replacement. Customer is responsible for payment of any costs in excess of $500.

Limited Roof Leak. This Agreement applies to roof leak repairs over the occupied living area of single family homes only. This Agreement covers the roof leaks only. Shingles and shakes
This Agreement does NOT cover the following list of modules, components and parts relating to roof leaks: (i) patios; (ii) porches, (iii) decks; (iv) metal roofs; (v) foam roofs; (vi) cracked and/or missing material; (vii) tiles; (viii) tar and gravel; (ix) flat or built-up roofs; (x) structural leaks; (xi) asphalt; (xii) gutters; (xiii) downspouts; (xiv) skylights; (xv) flashing; (xvi) patio covers; (xii) solar components; (xviii) attic vents; (xix) roof jacks; (xx) satellite components; (xxi)antenna; and (xxii) chimney components.
This Agreement does NOT cover repairs requiring partial or complete replacement of the roof.
American General Warranty will pay up to $500 per diagnosis and repair or replacement. Customer is responsible for payment of any costs in excess of $500.

Pool/Spa Equipment. This Agreement applies to the following list of pool/spa components: (i) pumping system; (ii) filtration system; (iii) heating system (iv)above ground plumbing. This Agreement covers both the pool and/or hot tub or spa if they use common equipment. In the event the pool and spa or hot tub do not use the common equipment, then only one will be covered.

This Agreement does NOT cover portable pools, spas or hot tubs. This Agreement does NOT cover the following list of modules, components and parts relating to the pool/spa: (i) lights; (ii) liners; (iii) structural defects; (iv) solar equipment; (v) jets; (vi) control switches; (vii) computerized control boards; (viii) ornamental fountains, waterfalls and their components; (ix) pool covers; (x) fill line and fill valve; (xi), pop up heads,(xii) turbo valves; (xiii) pool chemicals; (xiv) skimmers; (xv) chlorinators; (xvi) fuel storage tanks; (xvii) heat pumps; (xviii) ionizers; and (xix) disposable filtration component
American General Warranty will pay up to $500 per diagnosis and repair or replacement. Customer is responsible for payment of any costs in excess of $500.

Well Pump. This Agreement covers all components of well pump, provided the well is the primary water source to the covered home.

This Agreement does NOT cover the following list of modules, components and parts relating to the well pump: (i) well casings; (ii) holding and storage tanks; (iii) piping or electrical lines leading to or connecting pressure tank and covered home; (iv) re-drilling of wells; (v) booster pumps; and (vi) components for geothermal/heat pumps.

Sump Pump. This Agreement covers all components of sump pump for ground water, provided the pump is within the foundation of the covered home.

This Agreement does NOT cover the following list of modules, components and parts relating to the sump pump: (i) portable pumps; and (ii) sewer ejector pumps.

Central Vacuum. This Agreement covers all modules, components and parts of central vacuum system necessary to its functionality.

This Agreement does NOT cover the following list of modules, components and parts relating to the central vacuum system: (i) vacuum nozzles; (ii) clogged pipes; (iii) hoses; and (iv) vacuum accessories.

Second Refrigerator. This Agreement covers all modules, components and parts of a second refrigerator necessary to its functionality.

This Agreement does NOT cover the following list of modules, components and parts relating to the refrigerator: (i) ice makers; (ii) ice crushers; (iii)dispensers;d (iv)freezer parts and components which are not essential to the refrigerator unit as a whole(v)freon(vi)freon leaks;(viii)damage caused by freon leak; (ix)leaks(x)sealed system

Stand Alone Freezer. This Agreement covers all modules, components and parts of a stand alone freezer necessary to its functionality.

This Agreement does NOT cover the following list of modules, components and parts relating to the stand alone freezer: (i) glass displays; (ii) light bulbs; (iii) knobs and caps; (iv) dials; (v) door seals; (vi) gaskets; (vii) door hinges; (viii) door handles; (ix) shelves; (x) condensation pans; (xi) leveling feet; (xii) clogged drains; (xiii) clogged lines; (xiv) grates; (xv) ice makers; (xvi) ice crushers; (xvii) beverage dispensers; (xviii) thermal shells; and (xix) cosmetic issues or abnormalities (xx) sealed system.

Lawn Sprinkler System. This Agreement covers all mechanical components that affect operation.

This Agreement does NOT cover Hydraulic Systems-Systems related to fire extinguishing-Malfunctioning due to lack of water pressure- Batteries- Drip irrigation systems-Damage due to freezing, pets, cars, or lawn care equipment, heads.

Septic System Coverage. Aerobic pump, sewage ejector, jet pump, septic tank

This Agreement does NOT cover Tile fields and leach beds, leach lines, lateral lines, insufficient capacity, clean out, pumping.
American General Warranty will pay up to $500 per diagnosis and repair or replacement. Customer is responsible for payment of any costs in excess of $500.
Refrigerator’s Ice Maker. This Agreement covers all components and parts.
EXCLUDED: (i)Stand alone ice maker, (ii)dispenser,(iii)valves(iv)water line.

Proper Working Order. All systems and appliances must be in proper working order on the Effective Date of the service contract, as set forth in the schedule page accompanying this Agreement. Any pre-existing conditions or defects causing the malfunction of system or appliance during the term will not be covered by this Agreement. If a defective or malfunctioning system or appliance is discovered by an inspection company prior to the transfer of ownership of the property or by a utility company at the time of the transfer of ownership, said condition shall be deemed a pre-existing condition and not covered under this Agreement.

Manufacturer’s Warranty. All systems and appliances covered under either the manufacturer’s, distributor’s, or any other express or implied warranty will not be covered under this Agreement.

Limits of Liability.
Dimensions, Brand and Color Limits. American General Warranty will not be responsible for matching a system or appliance’s color, brand, or dimensions and only is responsible for repairing and/or replacing systems or appliances of similar capacity and efficiency. The following guidelines will be implemented to provide a repair/replacement allowance. For heating or cooling equipment (HVAC), repair/replacement allowance will be paid up to $2000 after 1 month of active service and $200 prior. For plumbing, electrical and exhaust fans(non-heating or cooling) repair/replacement allowance will be paid up to $500. For appliances, repair/replacement allowance will be paid up to $1500 after 1 month of active service and $150 prior. In the event a part is no longer available in lieu of repairs, American General Warranty’s responsibility is to reimburse for the value of the part up to the policy limits.

This Agreement does not cover any systems or appliances that have had previous repair or that require repair as a result of improper installation, previous repair, damage caused by any construction activity, improper wiring, inadequate or lack of capacity, power failures, power surges, overloads, missing parts, failure to properly maintain, failure to properly clean, neglect, misuse, corrosion, rust, sediment and any modification to the system or appliance. You are responsible for providing maintenance and cleaning by a licensed technician on covered items to ensure continued coverage on such items. American General Warranty reserves the right to request prior years (3) maintenance records and/or pictures, without proper maintenance records and pictures the maximum payout on any system/appliance is up to $150.00. For example: heating and a/c systems require periodic cleaning and/ replacement of filters and cleaning of evaporator and condenser coils. Water heaters require periodic flushing. This policy covers mechanical breakdowns, it does not cover shelves, door handles, doors, hinges, knobs and buttons, door seals, displays, latches, timers, leveling equipment, clogged drains or lines, cosmetic issues, gaskets, leak searches, lights, noise, refrigerants, valves, dispensers, installation, electrical failures.

Exclusions to Coverage.
The following is a list of systems and/or appliances that are NOT covered by this Agreement. In the event this paragraph conflicts with any other provisions in this Agreement, this paragraph shall be controlling.

Hazardous Material. This Agreement does not cover any systems, appliances and/or services relating to hazardous or toxic material including, but not limited to, acids, asbestos, lead and lead based products, red-tagged units, gas leaks and any other hazardous contaminants.

Acts of Nature. This Agreement does not cover systems or appliances that require repair/replacement as a result of an Act of God, including, but not limited to, storms, earthquake, war, riot, fire, flood, mold, nuclear incidents, vandalism, pests, pets, freezing damage, theft, roots and settlement of earth.

Foundation/Structure. This Agreement does not cover any damage and/or defects to the structural components of the covered home, including, but not limited to, the foundation and any beams of the covered home.

Manufacturer’s Defect. This Agreement does not cover any system or appliance that has malfunctioned as a result of the manufacturer’s defect, recall and/or defective materials or parts.

Solar/Smart House. This Agreement does not cover any systems, appliances, equipment and components, utilized in connection with solar heating or solar power systems. This Agreement does not cover electronic, computerized or energy management systems or devices, lighting and appliance management systems, such as a “Smart House”.
Removal/Disposal. American General Warranty will not be responsible for any costs associated with the removal and/or disposal of any system and/or appliances repaired, or any waste or debris associated with the repair and/or services.

Local/State/Federal Government Violation. American General Warranty will not be responsible for repair/replacement of any system or appliance which said repair/replacement would violate any local, state and/or federal laws, rules, codes or regulations. If a system or appliance cannot be repaired without violating a local, state or federal law, rule, code or regulation, then American General Warranty’s liability will be limited to a cash settlement which shall be in an amount not to exceed the depreciated cost of the product in need of repair/replacement. If a violation of any local, state and/or federal law, rule, code or regulation is discovered before or during the repair/replacement service, American General Warranty will not be required to initiate and/or complete the repair/replacement service until the violation and/or potential violation is corrected by You. American General Warranty will not be responsible for any additional costs associated with the correction of the violation and/or potential violation. American General Warranty will not be responsible for any improvements, services and/or costs required to comply with any local, state and/or federal laws, regulations, ordinances

Access. It is your responsibility to provide access to the system or appliance in need of repair/replacement. In the event that the system or appliance cannot be accessed without causing damage to a wall, floor, cabinet or ceiling, American General Warranty will not cover and will not be responsible for any wall coverings, floor coverings, cabinets, counter tops, tiling, paint, or for the repair of any structural or cosmetic defects, including, but not limited to, reconfiguring space to accommodate replacement components.

Delay. American General Warranty will not be responsible for delays in repairing or replacing a system or appliance resulting from events beyond its control, including, but not limited to, weather conditions, labor disputes, strikes, delivery problems, war or availability of parts.

Misc.
Hold Harmless. You shall keep, save and hold harmless American General Warranty from any and all damages and liability arising out of any fault or negligence by You or any failure on Your part to comply with any of the covenants, terms and conditions herein contained. In case American General Warranty shall, without fault on its part, be made a party to any litigation commenced by or against You, You shall protect and hold American General Warranty harmless and shall pay all costs, expenses and reasonable attorneys’ fees incurred or paid by American General Warranty in connection with such litigation. You shall also pay all costs, expenses and reasonable attorney’s fees that may be incurred or paid by American General Warranty in enforcing the covenants and terms of this Agreement. We are not liable for the negligence or other conduct of the Service Provider, nor are We an insurer of Service Provider’s performance.

Change to Terms of Service. American General Warranty reserves the right to revise Terms of Service at any time and users are deemed to be apprised of and bound by any changes to these Terms of Service.

Consequential Damages. This Agreement does not provide coverage for damage caused by a malfunctioning or inoperable appliance or system, including, but not limited to, water, fire and mold spores. American General Warranty, its employees, agents, shareholders or parent company shall in no way be responsible for any damages, whether in contract or tort, for any malfunctioning or inoperable appliance or system.
Renewal-Transfers. In the event You wish to renew this Agreement for an additional term, as set forth in the schedule page accompanying this Agreement, You must contact a American General Warranty representative prior to the expiration of your current term. You will be notified by a American General Warranty representative as to the new rates and the new terms of coverage. American General Warranty reserves the right to deny your request for renewal for any reason and change the rate and terms of coverage for the renewed term. If the covered property changes ownership during the contract term, please call 877-225-1326 for further information to transfer coverage to the new owner.

Arbitration. Any disputes resulting from this Agreement or any dispute resulting to American General Warranty’s home service contract shall be construed and enforced under the laws of the State of New York. You hereby submit to the jurisdiction of the courts of New York, and waive any objection to venue with respect to actions brought in such courts.
Severability. If any provision of these Terms and Conditions is held invalid, illegal, or unenforceable, the validity, legality, or enforceability of the remaining provisions shall in no way be affected or impaired thereby.
Terms may vary state to state and will not interfere with State Law. American General Warranty Inc, is fully compliant with all State legislation in the States within which it conducts its service.